Delivery & Packaging

Handling and Shipping

All orders are shipped from Johor via PosLaju. We will post your order within 24 – 48 hours after receiving your cleared payment except on Saturday, Sunday and Public Holiday in Malaysia. It will take 1-2 business days to reach you unless any unexpected delays.

Notification of dispatched (postal tracking number) will be e-mailed to you as soon as shipment is done. The postage fee is always FREE within Malaysia (applicable to Bakery Supplies) for Purchase value of RM50.00 and above. While for Cookies, Celebration Cakes and Cupcakes, the postage is always FREE.

  • Bakery Supplies – Shipping within Malaysia (both West Malaysia and East Malaysia) via PosLaju. No cash on delivery.
  • Cookies – Lead time of min. 1 week and shipping within East Malaysia ONLY. No cash on delivery.
  • Cupcake and Cake – Lead time of min. 1 week and available for local delivery to your door step, only available at State of JOHOR. No pick-up service and no cash on delivery.

 

Packaging

  • Bakery supplies will be packaged in Poslaju envelope and protect with bubble wrap. For the item that with bigger size will be packaged carton box and wrapped with brown paper before sending for shipment to you.
  • Cookies (packed in plastic container) will be packaged in carton box before sending for shipment to you and it will be delivered to your door step.
  • Cupcake and celebration cake will be packaged in carton box (special for cupcake and cake) and delivered to your door step. For the cupcake and cake that need refrigeration, it will be delivered in freeze condition to preserve its quality while delivery.